Functionality test has failed Boldgrid Backup on GCP help!

Viewing 5 posts - 1 through 5 (of 5 total)

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Posts
October 5, 2017 at 2:42 pm #23597

Anonymous User
Member

Hi,

When trying to use the boldgrid backup plugin with the site hosted on Google Compute Engine I am receiving the follwing error below

Can anyone provide insight? Can boldgrid backup be used on GCE? IF so what do I need to change to get this to work?

Thanks

Jeff

Functionality test has failed
Functionality Test Report

Home directory
/var/www (755)

Home directory writable?
No

WordPress directory writable?
Yes

Backup directory exists?
No

PHP ZipArchive available?
Yes

PHP Bzip2 available?
Yes

PHP Zlib available?
Yes

PHP LZF available?
No

System TAR available?
Yes

System ZIP available?
No

PHP in safe mode?
No

System mysqldump available?
Yes

System crontab available?
Yes

WordPress version:
4.8.2

Is WP-CRON enabled?
Yes

Functionality test status:
FAIL

October 5, 2017 at 3:08 pm #23601

JohnPaul B
Member

Hello Jeff,

Thank you for contacting us about a failed test when using the backup plugin. The first test “Home directory writable? No” indicates you may not have permission to create/edit files there. Due to this, I recommend checking your file/folder permissions to ensure you are able to “Write” to the Home directory.

Thank you,

John-Paul

October 9, 2017 at 4:15 am #23600

Anonymous User
Member

Hi thanks. Have SSH’d onto the google compute VM. added the 755 permission to the folder and also created the directory blodgrid_backup but am still getting this error message. Any advice? Thanks

Home directory
/var/www ()

Home directory writable?
Yes

WordPress directory writable?
Yes

Backup directory exists?
No

PHP ZipArchive available?
Yes

PHP Bzip2 available?
Yes

PHP Zlib available?
Yes

PHP LZF available?
No

System TAR available?
Yes

System ZIP available?
No

PHP in safe mode?
No

System mysqldump available?
Yes

System crontab available?
Yes

WordPress version:
4.8.2

Is WP-CRON enabled?
Yes

Functionality test status:
FAIL

October 9, 2017 at 12:48 pm #23599

Kyle
Member

Hello,

It looks like your system does not support zip, You will need to install it on your server for the plugin to work. The LZF, and safe mode are optional, The backup directory should be created automatically when it has everything it needs to function.

Best Regards,

Kyle M

October 9, 2017 at 1:52 pm #23598

Anonymous User
Member

Hi thanks!,

Done that and now still getting this error. Has anyone else used boldgrid backup on Google Compute VM? the backup compatability page goes to a 404 so cannot ascertain if GPE is even supported! Thanks for any advice anyone can provide!
BoldGrid Backup

Could not create directory “/var/www/boldgrid_backup”.

Functionality test has failed.

Could not create directory “/var/www/boldgrid_backup”.

Functionality Test Report

Home directory
/var/www ()

Home directory writable?
Yes

WordPress directory writable?
Yes

Backup directory exists?
No

PHP ZipArchive available?
Yes

PHP Bzip2 available?
Yes

PHP Zlib available?
Yes

PHP LZF available?
No

System TAR available?
Yes

System ZIP available?
Yes

PHP in safe mode?
No

System mysqldump available?
Yes

System crontab available?
Yes

WordPress version:
4.8.2

Is WP-CRON enabled?
Yes

Functionality test status:
FAIL
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