Hello Karen,

Thank you for reaching out to our support team.

I’m very sorry to hear about the passing of your husband, Yves Heylen. Please accept our sincere condolences.

Since we don’t store any WordPress login credentials or administrative access details, we’re unable to directly recover access to your website or email. However, I can guide you through the next steps:

1. Check Email Recovery
   If you know which email address was used to manage the website, you may be able to use the “Lost your password?” link on the WordPress login page (usually yourdomain.com/wp-admin) to reset the password.

2. Contact the Hosting Provider
   The hosting provider that manages your website server can help you:

   • Reset or create a new WordPress admin login

   • Restore email access if it’s part of the hosting package

   • Identify any registered admin users

Please let me know how you’d like to proceed, and I’ll do everything I can to help. Also, it looks like that domain has a premium account, if you wanted to reach out to premium support we can offer a more detailed support.

Thanks
Elana.