Viewing 4 posts - 1 through 4 (of 4 total)
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  • #87473
    Carlos
    Guest

    I bought a totalunkeep license and since I activated the license the plugin doesn’t work.

    I have deleted the plugins: Total Upkeep and Total Upkeep Premium and reinstalled them.

    Nothing happens and shows after a while the following error:

    Proxy Error
    The proxy server received an invalid response from an upstream server.
    The proxy server could not handle the request

    Reason: Error reading from remote server

    #87499
    Brandon C
    Keymaster

    Hi Carlos,

    Thanks for reaching out although we’re sorry to hear you’re having issue with your Total Upkeep Premium installation.

    To begin troubleshooting can you tell us if you’re experiencing this error directly upon activation of the plugin or is this something happening as a result of attempting a site backup or restoration? This will give us more insight on how to proceed with troubleshooting your issue.

    We look forward to hearing from you and assisting you further with this!

    #87515
    Carlos
    Guest

    It seems that after a few hours it has worked again. I think it was a problem with your server.

    #87534
    Brandon C
    Keymaster

    That’s great to hear that everything is now functioning properly Carlos! You’re plugin is stand alone and doesn’t pull any resources from any of our servers. It’s possible some type of maintenance was being performed in the background of your site when you received this error.

    Thank you. Please don’t hesitate to reach back out if you have any more questions!

Viewing 4 posts - 1 through 4 (of 4 total)
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