Having Trouble With The Connect Key and Plesk

Posted on July 1, 2020 by Anonymous User

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July 10, 2017 at 4:33 pm #24113

Christopher M
Member

Hello Newshell,

Thank you for your question about using the connect key with BoldGrid. Though it does not happen often, sometimes there may be a problem with a connect key being invalid for one reason or another. I advise requesting a new key, typing it in, and see if you get the same error.

Best,

Christopher M.

July 10, 2017 at 4:33 pm #24111

Anonymous User
Member

In the plesk panel, I am entering the connect key and seeing this message:

Your BoldGrid Connect Key information is not valid. Please enter the correct details below and press Update.

July 11, 2017 at 3:53 am #24112

Newshell
Member

Hi Christopher,

Thank you for replying, in fact I do not enter any key, the process is fully automated, just enable the plesk license from the central, and install the extension, key and hash generates the system.

So can not I change it, some other suggestion?
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