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  • #22001

    I can’t even delete my Boldgrid ? Wheres the support that made this? Come on

    #22003
    Arnel C
    Member

    Hello,

    Sorry to hear that you wish to remove BoldGrid. If you ran into issues in its use, then please let us know if there is anything we can do resolve those problem(s).

    BoldGrid is a plugin for WordPress, so in order to remove it from your WordPress site, simply go to the plugins and deactivate, then delete the plugins to remove all of the files. We do not control your hosting service or the domain name, so you will need to either continue management of those services or speak with your vendors in order to discontinue them.

    #22002
    Arnel C
    Member

    Hello Yuri,

    Sorry for the problem with the deletion.  It depends on how you signed up.  If you created a BoldGrid account through a hosting service, then you need to talk with them about removing it from your account.  If you signed up in BoldGrid Central, then please send your deletion request to support@boldgrid.com.  Sorry for any confusion!

    Kindest regards,

    Arnel C.

Viewing 3 posts - 1 through 3 (of 3 total)
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