Tagged: 

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • #44687
    Charles Mitchell
    Guest

    I’m using the CRIO theme. How can I change the link color for active links in the Main Menu? When I go to Customize->Design->Menus, the only option I see available is “Footer Social Icons.” I don’t see how to change colors for the Main Menu links. Thank you.

    #44729
    Brandon C
    Keymaster

    Hi Charles thanks for reaching out and thanks for using Crio Pro WordPress theme!

    Sorry to hear you’re having trouble changing the active link style in your main menu.

    You can access the menu design options by opening the Customizer and navigating to Design<<Menus<<Menu Location<<Menu Items<<Active Link Style. Here you’ll see options to change the link color, background color, and border color for your active link.

    I hope this helps. Please reach back out if you have any other questions.

    #44745
    Charles Mitchell
    Guest

    Thanks for your reply. Unfortunately, when I go to Design<<Menus, the ONLY option I see at that point is “Footer Social Icons.” I don’t see “Menu Location” anywhere. If I click on Footer Social Icons, then I can go to Menu Items, etc. and see where I can change the Active Link color for Footer Social Icons only. I tried changing it to another color, just to see what would happen, but it didn’t change the color of the active links in the Main Menu, which is where I’m having the issue. Is there a way I can send you a screenshot so you can see what I’m describing? Thanks!

    #44747
    Brandon C
    Keymaster

    Hi thank you for that information. yes, you can send your screenshot with ImgBB. Just upload your screenshots and copy/paste the view link here in the thread. We’ll take a look for you and give our suggestions.

    #44789
    Charles Mitchell
    Guest

    Hi Brandon – Thanks for your quick reply. For some reason I didn’t get an email notifying me that you had replied. I just came to this site to check if maybe you had, and I saw that you had about 3 minutes after my last post!

    I uploaded a screenshot at link https://ibb.co/SfJJyJK. Notice, also, in the pic that the HOME (active) link, to the left of About Us, is so dark it’s hard to read. That’s the color I want to lighten. However, If I change Color 2 to a lighter color on the palette, it affects everything else I intentionally want to be that color on the rest of the website. I’m trying to change the active link color of the Main Menu to Color 4 on the palette.

    If you can’t determine from the screenshot what the problem is, I would be happy to give you access to my computer to troubleshoot it if that’s something you’re willing and able to do. This is the last thing to fix on my website before transferring the domain to Dreamhost and going live. My domain with GoDaddy, the current hosting provider, expires a week from today, so I’d like to get it transferred pretty quickly.

    Thanks again for your help!

    Charles

    #44810
    Brandon C
    Keymaster

    Thanks for the detailed information Charles. I’m not sure why you aren’t seeing the menu design options. It may have something to do with your staging environment. Try pulling up the Main Menu by opening the Customizer and selecting the Pencil Icon located right next to the live menu on the page.

    Hopefully this will override whatever is hiding the main menu and allow you to edit in the customizer.

    One other thing you could try is navigating to Customize < Menus (NOT Design<Menus), and click on View All Locations, to make sure you menus are intact and selected.

    I hope this helps!

    • This reply was modified 1 year, 2 months ago by Brandon C.
    #44812
    Charles Mitchell
    Guest

    Thanks for sticking with me on this!

    I tried your suggestions, and it doesn’t look like it recognizes my Main Menu, although, as you can see, it’s there.

    I’ve uploaded some more screenshots at https://ibb.co/V99d6n3.

    Again, if you can troubleshoot directly with me on my computer, that would be fine with me. But whatever you are able to do is appreciated!

    #44815
    Brandon C
    Keymaster

    You’re welcome Charles, I definitely want to help you see this through, your issue is not a common one. I’m thinking it may be tied in someway to your staging environment.

    Since you’re a DreamHost customer you automatically qualify for our Premium Support services. Just submit your request in our premium forum and it will allow us to access your website and work with you more directly.

    #44826
    Charles Mitchell
    Guest

    Thank you, Brandon. I’ve created a login to boldgrid.com. How do I access the Premium Support forum? I didn’t see it.

    #44829
    Brandon C
    Keymaster

    Hi Charles, you can access Premium Support from this link here.

    #44837
    Charles Mitchell
    Guest

    Thank you, Brandon! One last question: When you said that since I’m a Dreamhost customer I qualify for your Premium Support services, did you mean I would get that support for free, or is it paid support? At the Support site you gave me, the link to Premium Support says it’s available to those “with a Premium key or any paid subscription.” I’m not aware of having a premium key, and I don’t have a paid subscription to BoldGrid. The other option is “BoldGrid Free Support,” which, I assume, is what you’re providing. Please unconfuse me. 🙂 thx

    #44862
    Brandon C
    Keymaster

    Hi Charles, Yes you are in the free support queue at the moment. DreamHost provides you with a free BoldGrid Premium Bundle Connect key, which is $60/year to purchase directly from us. You can contact them for information on how to obtain the Connect Key. It should be located somewhere inside of your hosting account.

    #44865
    Charles Mitchell
    Guest

    Thank you, Brandon! I’ve appreciated your timely and helpful responses!

    #44868
    Brandon C
    Keymaster

    Anytime Charles! We are always happy to help.

    #44878
    Charles Mitchell
    Guest

    FYI I got an email this morning that the CRIO theme and CRIO Premium plugin had been updated to a new version. I checked my website and was then able to access the Main Menu from Customize->Design->Menus… and to change the Active Link Color! Apparently, a patch was needed. Thanks again.

    #44880
    Brandon C
    Keymaster

    That’s awesome! I’m happy you were able to get this resolved!

Viewing 16 posts - 1 through 16 (of 16 total)
  • The topic ‘How Do I Change the Color of the Active Link in the Main Menu of My Crio WordPress Theme?’ is closed to new replies.