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  • #44266
    Rob Ebersol
    Guest

    I’ve built a portfolio site using BoldGrid and have placed some videos using media/video. They’re showing as a black box with a “play” icon/triangle rather than the first frame of the video paused/static. I thought that the “show images” check box would control this when using the “edit” feature for the video. But it does not appear to change anything. Perhaps that’s only for multiple videos in a playlist? Is there any way to achieve what I’m looking for? Thanks, Rob

    #44285
    Brandon C
    Keymaster

    Hi Rob,

    Thanks for reaching out! I checked out your page, and it looks like you’re using the Crio Theme and the Post and Page Builder for your website design.

    Most commonly, you’ll set the thumbnail with the video hosting service, such as YouTube or Vimeo. When using a self-hosted video file, your process will be a little different. Hover over your video, and click the Edit “pencil” icon:
    The Edit Pencil Icon

    Then, you’ll see the Select Poster Image option, which will let you choose an image from your media library or upload a new thumbnail for your video.

    #44297
    Rob Ebersol
    Guest

    Call me crazy, but I do not see that option anywhere. I’m searching BoldGrid’s youtube channel for the video featured in your post screengrab. It would help if support replies included the video link. It would surely help users help themselves. Also- the search in this forum is weaksauce. If I type in “select poster image” I get zero results. If I type boldgrid crio post builder "Select Poster Image" into an external search engine, I get linked to a post in BoldGrid’s support forum which shows my question was already asked. And that answer is essentially the answer I received and therefore no more detail. I certainly appreciate the quick reply, just making note of the potential for improvements. Thanks, Rob

    #44298
    Rob Ebersol
    Guest

    Attempting to post a screenshot via IMG but get warning on “submit”.

      LINK

    generates same.

    `Access denied
    http://www.boldgrid.com is using a security service for protection against online attacks...`

    #44301
    Rob Ebersol
    Guest

    here’s the screengrab showing the video playlist options
    ebersol.biz/pics/boldgrid-crio-video-edit-options.png

    #44312
    Rob Ebersol
    Guest

    I figured it out. Or figured out another way to get the job done thanks to a post by Jessie. He said

    the right way to add a poster image to a video in WordPress is to edit the video in your media library, click on Edit more details, and add a Featured Image to your video. This will act as the poster for this video when it appears paused before starting.

    I headed back to my WP dashboard, then: Media Gallery: click video file icon: Edit more details: Set feature image

    Yay!

    #44315
    Brandon C
    Keymaster

    Awesome Terry.  So happy to hear you were able to get this situated!

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘How Do I Create Video Thumbnails in Post and Page Builder?’ is closed to new replies.