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Posts
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Help Me!
Hi Melinda!
You can update or delete pages on your website by first logging into your website’s WordPress dashboard. Once you are logged in, find the Pages link in the menu on the left side of that dashboard and select the All Pages option to display all of the page currently on your website. Select the title of the page you want to update or delete to open the Visual Editor and start editing. All you need to do to make sure your edits are saved is to click the blue Update button when you are finished and your updates will be published to your website.
Please let us know if you have any other questions for us!
The previous owner created the webpage. I do not know the sign in or passwords. Is that still a problem? I did not have the WordPress dashboard. Can I download the application and request the sign in and passwords?
I will need to download the application. I do not have the sign in or passwords to access the account. It was setup by a previous owner.
Hi Melinda!
If the previous website owner is no longer reachable to get that information then I recommend reaching out to your hosting provider’s technical support team to see if they can help you restore access to your website. Their team will have direct access to your website’s database and file system to make any necessary changes during the access recovery process. I checked the domain included in your original message and it looks like that website is hosted with SiteGround, so hopefully they can help you get this sorted out.
Please let us know if you have any other questions for us!
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