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  • #44170
    Rick Zimmer
    Guest

    I’ve completed my website and followed the instructions I thought would move what I created to where my old site is located and either overwrite or replace it.

    Whenever I put my website name in the address bar it keeps showing my old site.

    I’m a bit of a noob so I’m sure I’m doing something wrong that hopefully won’t be too hard to figure out.

    Any help would be most appreciated.

    #44191
    Brandon C
    Keymaster

    Hi Rick,

    Thanks for reaching out and thanks for using Crio Pro WordPress Theme!

    Migrating a website is a simple task with Total Upkeep our backups and migrations plugin. You just have to download and install the plugin on both WordPress instances.

    Once you have Total Upkeep installed and activated you can migrate the site from one WordPress install to the other. The plugin will allow you to specify the source and the destination site and produce a transfer link for easy uploading.

    I hope this helps! Please reach back out if you need anything else.

    #44214
    Rick Zimmer
    Guest

    Thanks for that info!

    Hopefully you indulge me in one more question Brandon.

    I’ve got the site live now but a video I uploaded to the site but it only plays the video but no audio.

    The file plays just fine on my computer as is but it seems to have lost the audio in the transition to my website

    Any suggestions to rectify the situation would be most appreciated!

    Thanks!

    #44229
    Brandon C
    Keymaster

    You’re welcome Rick I’m happy you found that helpful!

    I reviewed your website and the video link I found didn’t have any issues with audio or video on my end. Try clearing any cache associated with your website and also check the volume controls on your local machine.

Viewing 4 posts - 1 through 4 (of 4 total)
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