Thanks for reaching out. I want to first make sure you’re in the correct place. This is BoldGrid Support. We create WordPress products such as Crio Pro WordPress theme and BoldGrid Post and Page Builder for WordPress.
I do not see an active subscription for any of our products under the email address or domain name you linked in the forum. If you subscribed using a different email address we can look your info up that way.
You can also log directly in to your BoldGrid Central account to have your refund processed by our premium support team.
If you forgot your BoldGrid Central password you can reset it here.
I hope this helps.
Viewing 2 posts - 1 through 2 (of 2 total)
The topic ‘How do I stop my service and receive a refund?’ is closed to new replies.