Thanks for reaching out and thanks for using our BoldGrid Cloud WordPress Services!
I’m sorry to hear you’re having trouble getting in to your site. Are you having trouble with your Cloud WordPress Login or with logging in to the Cloud Instance itself? If you can access your BoldGrid Central account login you should be able to log in to your Cloud WordPress instance from the “Cloud WordPress” tab.
Here’s a guide on how to access to your BoldGrid Central account.
I hope this helps. Please let us know if there’s anything else that we can answer for you.