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  • #27478
    Kévin Mérillat


    I have bought W3 Total Cache pro module on your platform but in my account i can’t find the purchase order.

    How can i have the pro module? Why is the order not present in my account?

    Thanks in advance for your reply.



    Jesse Owens

    Hello Kévin-

    Thanks for purchasing W3 Total Cache Pro! In order to access your Pro features, make sure you’ve input your License Key in Performance > General Settings > Licensing, click Verify License Key, and then click Save settings & purge caches.

    If you’re still having trouble, reach out to our Pro Support Team directly from your dashboard, in Performance > Support > Billing Support and we can assist you directly.

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