[Marko Mašić – Solem]

I was charged twice for 30 EUR since it was automatically included for billing and I had no intention of extending the contract. Is it possible to refund the money to the account from which the amount was charged?

Connect Website – Yearly$30.00 / 12 months
Expires May 28, 2026 • auto renewal disabled [enable]

Add-Ons
Total Upkeep Premium • $30.00 [remove]

Basic Connect Key • $0.00 [remove]

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Connect Website – Yearly$30.00 / 12 months
Expires May 27, 2026 • auto renewal disabled [enable]

Add-Ons
Total Upkeep Premium • $30.00 [remove]

[Elana]

Hello Marko,

​Thank you for reaching out to our support team. I refunded that duplicate subscription for you.

let us know if there is anything else if you run into anything.

Thanks
Elana.

[Author]

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