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  • #71401

    Hi, The install of W3 Total Cache disabled my backend block editor in WP. Using Uncode theme which includes their version of WP Bakery pagebuilder.
    The issue exists on pages, not posts. Can’t edit! Tried disabling several features, clearing cache and re-enabling when no change occurred. Site runs through Cloudflare, hosted on Digital Ocean. Thanks for any help you can provide!

    Marko Vasiljevic

    Hello Susan,

    Thank you for reaching out and I am happy to assist you with this.
    The only way to determine which feature in W3 Total Cache may be causing the problem is to disable all the settings one by one in Performance>General Settings, save all settings and purge the cache after each setting is disabled and see which one may be causing the problem.
    This may happen if Minify is enabled, and specifically, if the option “Disable minify for logged-in users” is not enabled in Performance>Minify.
    I can also see that you are using Cloudflare and Sucuri Cache so make sure both of those are cleared once any setting is updated in the W3TC.



    Thank you! Oddly, as SuperAdmin (logged in when issue occurred, I can’t edit the backend, but logged in as myself as another admin on a different browser, I can. Not really sure how that got corrupted, but may have to deleted myself as SuperAdmin and replace with a new superadmin. Can I do that?

Viewing 3 posts - 1 through 3 (of 3 total)
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