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  • #160700 Reply
    Irena
    Guest

    Hi,
    I have just ordered W3 Total Cache Pro for the website of our client. I thought, that while purchasing there will be the possibility to create an account, but there was just a landing page with the purchase details and the license key.

    Now I have created an account, but the subscription is not listed.

    Please add our subscription to our account and I need an invoice for our accounting departement.
    Our email is: -redacted-

    Thanks & Best Regards,
    Irena

    #160713 Reply

    Hello Irena,

    Thank you for reaching out and I am happy to help!
    Can you please reach out to us directly via the W3 Total Cache support channel via the plugin in Performance>Support>Billing and share your PayPal transaction ID so I can check the subscription for you!

    Please do not share any sensitive information her as this is a public forum!

    Thanks!

Viewing 2 posts - 1 through 2 (of 2 total)
Reply To: Invoice for purchase of W3 Total Cache
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