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Hello. I am using Query Monitor and every time I log into my WP Admin, I get PHP error and HTTP API Calls related to Bold Grid. The errors are linked below:
It seems toe be related to the News Widget
Hello Stephen-
Yesterday we released an update to Post and Page Builder that should, at least, resolve the error in your third screenshot. Can you update to the newest version and let us know if the errors continue?
I am on version 1.13.2, which appears to be the latest. However, I am still seeing the same issue at login.
Thanks for confirming that. We did get one other report about this issue, and we’re working on a fix now. I’ll update you here as soon as we’ve got an update for you.
Thank you for the follow up Jesse. Any insights into the other two issues? Is it possible to disable the NewsWidget?
Hi Stephen-
While working with the other user who’s experiencing this issue, we found out that there’s a connectivity issue between their hosting account at DreamHost and the BoldGrid servers.
If you have SSH access to your hosting account, can you run the following commands from your server to see if you’re having the same issue?
ping -c 10 boldgrid.com
and
traceroute boldgrid.comDreamHost is currently investigating the connectivity issues for a permanent resolution. In the meantime, yes you can disable the widget using the plugin Widget Disable.
Hi Stephen-
DreamHost just reached out to us to let us know that the connectivity issue has been resolved. Can you confirm that all your errors have disappeared?Hi Jesse. Yes, it looks to be working much better. Thanks for the quick responses on the issue!
Hi Jesse — Looks like those same issues are happening again this morning. I am getting the PHP error and HTTP API Calls related to Bold Grid and the NewsWidget. Thank you.
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