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  • #23273

    Hello,

    I had an issue with customizing my wordpress website using bold grid so I deactivated bold grid and was gonna go and reactivate it. Right before I was able to reactivate it the page turned white and said there was a fatal error and now I can’t get back into my site to do anything. Can you please help me figure out what to do.

    #23274
    JohnPaul B
    Member

    Hello autumnstokes60,

    Thank you for contacting us about getting kicked out of your site. I recommend displaying and logging errors as it may provide more specific information into what is happening. Also, try disabling your plugins, you can do this by renaming your /plugins folder, For example, rename the folder to “plugins.old” to disable them all en masse. This will rule out a conflicting plugin.

    Thank you,

    John-Paul

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