[Jan Fervers]

Hey,

I can’t activate our license -redacted- within the WP admin on our website https://gewaechshaus.com. We paid the license, see invoice 67726. It always fails with: “Failed to reset license”

Best
Jan

[Marko Vasiljevic]

Hello Jan,

Thank you for reaching out, and I am happy to help!
I’ve reset the active URL.

Remove the license key from the W3 Total Cache – Performance>General settings, Licensing sub-box, license field, and save all settings. Re-enter the license and save all settings.

W3 Total Cache Pro should be active after these steps!

Thanks!

[Author]

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