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  • #31880
    Amber Robinson
    Guest

    Has there been a change for log in credentials? I typically don’t need an email just a username. Help! I am not able to locate the editing page. My link is no longer working. https:// www. [redacted] .com /wp-login.php

    #31900
    Jesse Owens
    Keymaster

    Hi Amber-

    You’re right that you should be able to log in with either the username or email address. BoldGrid may develop the software that runs your site, but we don’t have any access to your site itself to see the usernames or reset the password.

    I recommend checking out these five ways to reset your WordPress password or reaching out to your hosting provider for more assistance.

    From what I can tell by your website’s DNS, your hosting provider is a firm called Digitonics.

Viewing 2 posts - 1 through 2 (of 2 total)
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