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  • #37954

    I built a website in your cloud environment, which was a terrible mistake, since I have been trying for three hours now to migrate it to its permanent location with no success. I moved into the cloud from my Dreamhost site dashboard, so why can’t I just move it back easily? Your process is not working. Here is the error message I’m getting: “Could not retrieve the remote file. cURL error 28: Connection timed out after 10000 milliseconds”

    I get this same error message every time I try this. I’ve also tried using Dreamhost’s transfer plugin. So what is up?????

    Jesse Owens

    Hi Reneeh-

    Thanks for reaching out, and thanks for using Cloud WordPress staging for your new website.

    This issue should already be resolved for you because our Premium Support team also received a ticket.

    We were able to determine that the connection error was related to a firewall blocking our CDN, and the DreamHost team was able to fix that for us. If you have any other issues, please reach out and we’ll be happy to help.

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