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  • #71060
    Tim OBrien
    Guest

    Hello, I’m having a odd issue. I use a mobile menu plugin only on cell phones. It displays fine on every page except for the home page. If I purge the cache in WordPress is shows up for a couple hours and then disappears again(but only on the home page). I’ve been chatting with tech support for my server to see if there was caching issue, but everything seems fine and they are also very confused on what’s causing this. I’ve also chatted with the plugin developer and they think it may be a theme issue. The Crio menu shows up in it’s place, but only on the home page.

    Any thoughts on what would be causing this?

    Thanks,
    Tim

    #71115
    Brandon C
    Keymaster

    Hi Tim,

    Thanks for reaching out with your BoldGrid Post and Page Builder for WordPress questions! Sorry to hear you’re having a bit of trouble but if you could visit your “Plugins” dashboard and copy/paste the list of active plugins here in the forum we can try replicating the issue on our end get a bug ticket in for a version update if need be.

    You can also try deactivating all plugin with the exception of the Mobile Menu & BoldGrid related plugins to test the issue. If the issue does not occur with only those plugins active try activating the remaining plugins one by one until you find the problematic one.

    We look forward to assisting you further with this!

    #71133
    Tim OBrien
    Guest

    Sure, thanks for looking into it. Are you assuming then that it is most likely a conflict with a plugin?

    Here’s all of my active plugins –

    All in One SEO
    BoldGrid Easy SEO
    BoldGrid Gallery
    BoldGrid Inspirations
    Crio Premium
    Event Single Page Templates Addon
    Events Shortcodes (Pro) – The Events Calendar Addon
    Header and Footer Scripts
    Insert Pages
    Jetpack
    Mobile Menu
    Post and Page Builder
    Post and Page Builder Premium
    Proxy Cache Purge
    The Events Calendar
    The Events Calendar PRO
    Total Upkeep
    Ultimate FAQ – WordPress FAQ and Accordion Plugin
    WPForms Lite

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Mobile Menu plugin disappears when Crio WordPress theme is active’ is closed to new replies.