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  • #99838

    Hey guys,

    I built my website using BoldGrid on WordPress, the desktop version and the mobile version were both working just fine. However, a few weeks ago, I started to have issues with the mobile version. It’s not possible to visualize it correctly, the mobile version is broken without an apparent reason. Is there any tip or advice you could give me to try to solve the problem?

    Thanks in advance for your help!

    Brandon C

    Hi Rodrigo!

    Thanks so much for reaching out and thank you for using Crio Pro WordPress theme! I’m sorry to hear you’re having some issues with mobile responsiveness in BoldGrid Post and Page Builder but let’s see if we can help you out.

    First, you mentioned that this issue started a few weeks ago, so if the mobile version actually did function properly at some point do you think these issues began after some change to your WordPress site? A theme or core update perhaps?

    It’s also possible if you’ve added some custom rules with CSS that it could throw off the responsiveness of your Post and Page Builder Blocks as well. Post and Page Builder allows you to set conditions for which blocks and elements appear on the page, depending on the size of the screen.

    By default, all elements are visible on all devices but you can use the responsive utilities in Post and Page Builder to hide specific elements. This allows you to easily build out your WordPress site with a mobile first design approach.

    You may also benefit from reviewing this comprehensive guide on using the Post and Page Builder in general.

    Other helpful links:

    Using the Desktop, Tablet, and Phone Views
    Working with Columns
    Working with Fonts
    Working with Images

    If you let us know what exactly what issues you’re experiencing with mobile responsiveness and we will help you to tackle them one by one.

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