Thank you for your reply.
I’ve submitted a request through the form directly via the plugin.
I hope for a quick resolution, as the 30-day period is almost over. 🙂

Hello. We have reached out multiple times — including in response to your email (which we received a week ago), directly through the plugin, and here on the forum. Unfortunately, our requests continue to be ignored. Please cancel our PRO license and issue the promised refund, as you assured. Thank you.