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  • #37948
    Jason Hughes

    I recently set up a BlodGrid Cloud Worpress site last week to try it out.
    Unfortunately it seems to of expired?: “THE LOCATION YOU REQUESTED IS INACTIVE.”

    I’ve set up another, but unfortunately I had registered a licensed theme on the one that you deleted and
    I don’t want to have to buy another one. Is there a way to reactivate the original wordpress page?

    Thank you,

    Jesse Owens

    Hello Jason-

    Thanks for reaching out, and thanks for using Cloud WordPress staging for your new website.

    If you create a Cloud WordPress installation while you’re not logged into BoldGrid Central, it expires after 48 hours, and unfortunately there is no way to recover it once it’s lost. You can spot a temporary site by the notice that appears at the top of the dashboard:

    I am sorry to hear about the theme license you purchased, but I’m sure that if you contact the theme provider they can make sure your license is good on the new site you’ve created.

Viewing 2 posts - 1 through 2 (of 2 total)
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