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  • #51849
    TJ
    Guest

    I’ve browsed several themes to use with a mobile repair business and chose the Crio Theme my site has. I spent a whole day adding content and editing design only to find out my website and associated pages load very slow. DreamHost support claims its caused by Boldgrid WP Crio Theme. I have deleted all my other themes in my backend. I’m a newbie to WP, but as a small business owner, I don’t have days to mess around with getting a basic 5 page website to load with a respectable time.

    Could you please run diagnostic tests on my website to determine what is causing the slowdown? I’d prefer to keep this theme if possible to save a bunch of time and effort reformatting with another theme. I don’t want to lose potential customers as they are waiting for my site to load. I’m running WP 5.9.3 and PHP 7.4. I have my theme set to auto update in my backend settings.

    Any assistance would be much appreciated.

    TJ

    #52106
    Brandon C
    Keymaster

    Hi TJ,

    Thanks for reaching out with your Crio Pro WordPress theme questions, and for hosting with Dreamhost who is one of our premium partners.

    I ran your website through GTmetrix and according to the performance metrics your site is actually performing very well. That makes me think that the issue is tied to something other than your Crio theme.

    I think the first thing that you should review is your internet browser speed. You should try opening the site in a separate browser type or an incognito web browser to see if you get different results.

    One thing to note is, I see you are using WP Super Cache and your “Top Issue” in GTmetrix is directly related to caching. You may need to reconfigure your “Super Cache” settings or use our recommended caching plugin W3 Total Cache which is maintained in house and should clear up the “Avoid unload event listeners” issue.

    I hope this helps. Please reach back out if you have any other questions for us.

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