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    Liz Jones


    Can you assist please as I have just had this notice pop up on my dashboard – Your theme (Crio) contains outdated copies of some WooCommerce template files. I checked through and there are no updates available.

    So I have checked past similar situations, and I saw this advice:
    “Can you first check the “Themes” section of your WordPress dashboard, click the “Diced” theme to open its properties and verify the theme version for us?
    I would also like for you to navigate to Settings > BoldGrid Connect > Update Channels and make sure both Plugins and Themes are both set to Stable.”
    The crio version is 2.20.3 and both plug-ins and themes are set to stable.

    Please can you advise on the next step? Or indeed, if there is a more up-to-date version of this.

    Brandon C

    Hi Liz,

    Thank you for bringing this to our attention, we will definitely take a look into these templates and get them updated as soon as possible. In the meantime you can rest assured that your templates will work properly being that these updates are normally minor. If you do experience any direct issues in any of your templates please don’t hesitate to let us know.

    We will be sure to reach back out to you via this thread when that happens. You can also contact us via this thread for updates on the matter.

    Thanks again for bringing this to our attention Liz. We’re looking forward to resolving this quickly for you!

    Liz Jones

    Thanks, Brandon.

    If it helps, I was on there on Monday without any notice, so it is something in the last 2 days. Not sure if there have been any updates going out as the site is set to auto-update.

    Look forward to hearing from you

    Brandon C

    Thanks a lot Liz!

    I think we’ve identified the templates that need to be updated, now it’s just a matter of our developer getting to the ticket to have it addressed in an upcoming patch release.

    Thanks so much for your patience!



    I’m also using Crio 2.20.3. Looks like there are three WooCommerce template files that still need to be updated:

    crio/woocommerce/loop/no-products-found.php version 2.0.0 is out of date. The core version is 7.8.0

    crio/woocommerce/myaccount/downloads.php version 3.2.0 is out of date. The core version is 7.8.0

    crio/woocommerce/myaccount/orders.php version 7.0.1 is out of date. The core version is 7.8.0


    Brandon C

    Awesome Shane,

    We really appreciate your input. We have a identified and have a fix in for these templates, they’ll be updated in an upcoming Crio patch release!

    In the meantime it should not affect your woocommerce pages functionality. Please let us know if you experience any issues!

    Thank you!

    • This reply was modified 5 months, 1 week ago by Brandon C.
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