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  • #48486
    Taniece Eure
    Guest

    I have tried numerous times to delete all pages and re-set but it still is displaying on the public side and internally the original home page theme and menu options when I go to preview. Even when I go to pages and try to edit the page the blocks show the boldgrid theme but when I preview it doesn’t reflect anything but the original page before the BoldGrid theme. Am I missing something?

    #48555
    Brandon C
    Keymaster

    Hi Taniece,

    Thanks you for reaching out and thank your for using “BoldGrid themes” with BoldGrid Post and Page Builder for WordPress!

    I’ve inspected your website and it appears to be a hosting issue causing this problem. You should consult with your webmaster or web host “DreamHost” to confirm that your URL is correctly redirecting to your WordPress site and that your database and/or .htaccess file is not corrupted.

    There is a possibly this error is due to site caching. If you’re using a caching plugin or are running any server side caching assistants try clearing your cache and then attempting to reload your website.

    I hope this helps. Please reach back out if you have any other questions for us.

Viewing 2 posts - 1 through 2 (of 2 total)
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