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  • #87638

    I have run into an issue, my website is all white.
    I appear to have lost all of my work.

    Is there any way to salvage it?

    Brandon C

    Hey Ethan,

    Thanks for reaching out although I’m sorry to hear you’re having trouble with your Crio Pro WordPress theme!

    The good news is your site files and database are still in tact so the site is still salvageable. Firstly, be sure to clear all cache associated with your site (including browser cache and any server side caching agents you may be running), then check your site to see if that re-establishes the connection.

    If that doesn’t work you’ll want to enable wp_debug on your site to see if it reveals any error messages. If it does, please copy/paste the any error messages into the thread here so that we can take a look. There could be a problematic plugin or script causing this error.

    I hope this helps! We look forward to assisting you further with this.

Viewing 2 posts - 1 through 2 (of 2 total)
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