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  • #23530

    My website http://tokobungadicilacap.com is “dead” 500 internal server error after upgrading the boldgrid plugin – how to fix this?

     

    Please help.

     

    Thank a lot.

    #23531
    Kyle
    Member

    Hello,

    The most common causes of 500 errors after updating plugins are updated files not being extracted properly, Corrupted download, Incompatibility with an existing plugin, permissions errors, or an improperly updated .htaccess file. You will need to review the logs on your server to see what specifically is causing the issue. If you do not have access to the logs you can contact your host and they should be able to tell you what specifically the issue it. In the short term you can restore a backup of your site files and if it is related to the upgrade then that should solve the issue until you have a chance to review the logs.

    Best Regards,

    KyleM

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