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  • #51785
    Lee Copper

    I upgrade for W3 total cache free to pro from within WordPress, paid and was informed that the license was being applied. But it wasn’t and the license key field is empty.
    Where do I get the key?

    Marko Vasiljevic


    I am sorry about the issue you are experiencing and I am happy to help.
    The license key was sent to the email address used to subscribe to W3 Total Cache pro, and the one you provided here.
    I can see that the license key is applied to the website activated on 2022-04-28 12:30:16
    Since this is a public forum I will not share the license key here or on the website.
    If still do not see the Pro version active, remove the license key from Performance>General settings, Licensing sub-box, license field, and save all settings. Re-enter the license, verify the license with the “verify license button” and save all settings.

    W3 Total Cache Pro should be active after these steps!

    If you are still experiencing the issue, please drop us a note directly via the plugin in Performance>Support or via the website contact form.


Viewing 2 posts - 1 through 2 (of 2 total)
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