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  • #51821
    Alexa Saltzman


    I am using the W3 Total Cache plugin on a client website and noticed that when activated, the plugin was causing discrepancies between the appearance of the website when logged into WordPress and when logged out. When logged in, everything appeared as normal, but when logged out the home page appeared blank. Then, this issue persisted on the blog page where a new post published would only populate on the frontend of the site once this plugin was deactivated.

    Are there certain settings that can be configured to address this occurrence?

    Thank you,

    Marko Vasiljevic

    Hello Alexa,

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    The reason behind this is that caching is not active by default for logged-in users in W3 Total Cache, so what you are seeing when not logged in is a problem with some of the settings activated or possibly a conflict with some other plguin.
    I can see that W3TC is not active at the moment, and I can also see that you are using Cloudflare – however, I am unable to see if you are using any other caching layer/method.
    I would advise re-activating W3 Total Cache, and disabling the settings one by one in Performance>general settings, saving the settings and purging the cache after each setting is disabled, and seeing which one might be causing the issue?


Viewing 2 posts - 1 through 2 (of 2 total)
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