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Downloaded TotalUpkeep onto a site I run hosted by Ionos.co.uk at scasarchery.org.uk
When I click on the TotalUpkeep menu item in the WordPress Dashboard the site goes offline and is replaces by a JS based redirection to SDO parking.
This has happened 3 times and each time the site has been restored and run completely fine until I click that same link.
This plugin has been removed and the site continues to function correctly.
Just a heads up that there might be something wrong with the version of the plugin which was uploaded to WordPress recently..
Richard
Hi Richard,
I’m sorry to hear you’re experiencing issues with your Total Upkeep plugin installation. The current version has been released for some time now and we haven’t received any other reports of similar issues, but we take this kind of feedback very seriously.
Firstly, I would suggest clearing your cache and cookies, or trying a different browser to see if the problem persists. If it does, it would be beneficial to disable all other plugins and try again, as there might be a conflict with another plugin on your site.
If the site continues to go offline when accessing Total Upkeep, it would be helpful if you could switch on WP_DEBUG and provide us with any error messages you’re seeing. This will help us to determine what might be causing the issue.
Meanwhile, I’ll pass your report onto our development team so they can look into it. If we find that there is an issue with the plugin we will work to resolve it as quickly as possible.
Thank you for your patience and for bringing this to our attention. We’re here to help you in any way we can.
Please let us know how you get on with the above suggestions.
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