Hi Brandon,

Thanks for reaching out with your BoldGrid Post and Page Builder questions! We’d love to look into this issue, the best way to go about it would be to enable WP_Debug and get the exact error message that you’re experiencing. I found a guide here from Bluehost that should help you do just that. Once we have the error message we’ll be able to make a clear determination as to what’s happening on your site.

You should also try a plugin check to make sure that another plugin is not clashing with Post and Page Builders functionality. What you can do is try deactivating all plugins with the exception of BoldGrid related ones and reactivate them one by one. Check your site after each reactivation to see if the error resolves itself. If so, you know you have an issue with PPB and the other plugin being active together.

A common occurrence I typically notice with your with this type of issue is the need to increase your Memory_Limit from the server side. You should contact your hosting provider they will know exactly what to do to increase your memory limit. Here’s a guide from BlueHost if you would like to try increasing memory yourself.

Other than that you’ll need to enable WP_DEBUG to get the correct error message. Once you have an error message you can copy/paste it here in the forum and we’ll be able to determine exactly what’s happening.

Thank you! I really hope this helps.

• This reply was modified 2 weeks, 2 days ago by Brandon C.
• This reply was modified 1 week, 5 days ago by Brandon C.