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  • #42261
    Joshua Nieblas

    I purchased total upkeep premium but the key and plugin don’t recognize it as premium. It keeps asking my to upgrade. Please fix.
    Joshua Nieblas

    Jesse Owens

    Hi Joshua-

    Thanks for reaching out! This is a public forum, so I can only discuss your Total Upkeep subscription in general terms here. To reach Premium Support directly, you can file a private ticket in your BoldGrid Central Account or by sending us an email.

    I did check, and I don’t see any orders associated with the email address you used with this forum post. I suspect that you’re using the free key associated with this email, which is why you’re still seeing the upgrade notice. If you can file a Premium Support ticket and let us know if there’s another email address you may have used, we’ll be able to help you find your premium key.

Viewing 2 posts - 1 through 2 (of 2 total)
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