Viewing 9 posts - 1 through 9 (of 9 total)
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  • #137764
    Andreas Chris
    Guest

    Hello 2 questions ,

    1. Is it compatible WP Offload™ Media

    2. Do you offer refund if it doesnt fit our needs?

    #137779
    Brandon C
    Keymaster

    Hi Andreas,

    Thanks for reaching out our BoldGrid products ( WordPress themes and plugins) such as Crio WordPress Theme and BoldGrid Post and Page Builder are compatible with most WordPress plugins.  If you let us know exactly which product you’re interested in we can verify compatibility for you with WP Offload Media.

    Thanks Andreas. We look forward to assisting you further with this!

    #137793
    Andreas Chris
    Guest

    Hello there is for WP3 Total cache plugin , i have enabled my licence and am stillin getting notifications to unlock the pro version . Which my licence is already for pro version.
    https://prnt.sc/4eGJbgLhOLMa

    #137794
    Andreas Chris
    Guest

    There is something wrong with my licene key, as you can see from the screenshot i have a pro version and i still got this https://prnt.sc/Rtqq6uyahCe3 . Plus i keep gettings emails to manage my licence key https://prnt.sc/gxahfO–m4z7 . As you can see i already enabled my licence key but i dont have the full potentnial of it. https://prnt.sc/zO6wqo09F-B9

    #137795
    Andreas Chris
    Guest

    Take a look here https://prnt.sc/_21MY7NFPyj_

    #137950
    Brandon C
    Keymaster

    Hi Andreas,

    Sorry to hear you’re having trouble with your W3 Total Cache license.  Normally, you should receive an email communication with next steps after purchasing your W3TC pro subscription.  If you missed that for any reason please follow this link to contact the W3TC billing team for further assistance.  They can help link you premium key and unlock your premium features.

    Thanks Andreas!  I really hope this helps!

    • This reply was modified 3 months, 3 weeks ago by Brandon C.
    #137966
    Andre Chris
    Guest

    the link doesnt work, i already have alicence key but it accept it but it doesnt unlock pro features

    #137968
    Andre Chris
    Guest

    My licence sais active but the premium fetures not wokr.

    #138043
    Brandon C
    Keymaster

    Hi Andre,

    Sorry you had issues accessing the billing support link.  Can you try it again here – https://w3edge.wufoo.com/forms/m1rnyc2t0c1eat7

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Presale questions about BoldGrid Themes’ is closed to new replies.