Viewing 6 posts - 1 through 6 (of 6 total)
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  • #48636
    chorin laetitia
    Guest

    Bonjour,
    J’ai un conflit avec W3 total cache et le formulaire de paiement en ligne (Hbook- stripe). Le cadre permettant d’inscrire les informations de carte bancaire est vide ce qui empêche de savoir ce qu’il faut noter à savoir “numéro de carte”, puis en bout de ligne “MM/AA”, “CVC”.
    Capture
    En attendant de trouver une solution, j’ai désactivé le pluggin.
    Dois-je attendre une prochaine extension ou est-ce un problème de réglages?
    Je précise que je suis novice…
    Merci
    Laetitia

    #48643
    Marko Vasiljevic
    Keymaster

    Hello Laetitia,

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    I had to translate your question so I need to confirm that I got this right. The problem is with the form on the payment page when W3 Total Cache is enabled?
    Depending on a configuration, you should try excluding the page from the Page Cache and Minify by adding the /commander/ to Performance>Page Cache>Advanced>”Never Cache following pages” and Performance>Minify>Advanced>”Never Minify following pages”
    Make sure to save all settings and purge the cache and let me know if the problem persists.
    Thanks!

    #48675
    laetitia chorin
    Guest

    Hello,
    Thank you for your reply. I don’t find “advanced”. Maybe the french plugin isn’t the same. Could you please send me a picture about this.
    Thank you
    Laetitia

    #48729
    Marko Vasiljevic
    Keymaster

    Hello Laetitia,

    The advanced section is within the Page Cache and Minify page, you just need to scroll down once in the selected section.
    Please check the screenshots below as an example.
    Thanks!
    Page Cache:

    Minify:

    #48749
    laetitia
    Guest

    Thank you very much for your help and your time! That’s work!!
    Best regards
    Laetitia

    #48752
    Marko Vasiljevic
    Keymaster

    Hello Laetitia,

    You are most welcome!

    We would really appreciate it if you could take a minute and post a review here. This will help us to continue offering a top-notch product to users.
    Thanks!

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘problème affichage formulaire carte bancaire’ is closed to new replies.