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  • #163248 Reply
    Eliran
    Guest

    im looking to get one of my configuration purchase on one of my website. i have been charged and recevied the key (thank god i screen shot) but once i logged in my account no memory of my pruchase, i have sent an email 4 days ago

    #163349 Reply

    Hello

    Thank you for reaching out, and I am happy to help!

    Can you please reach out to us via the W3 Total Cache plugin in Performance>Support>Billing, or via this contact form, so we can avoid sharing any sensitive information in a public forum?

    Awaiting your email

    Thanks!

    #163656 Reply
    Interdeal
    Guest

    i still havent received any response from you guys, its the second week im just waiting for my purchase to appear on my account.

    #163700 Reply

    Hello,

    Can you please double-check your email?
    I’ve re-sent the reply again.

    Please let me know if you are receiving the replies

    Thanks!

Viewing 4 posts - 1 through 4 (of 4 total)
Reply To: Reply #163656 in Purchase did not register to my account
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