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  • #28680
    Rod
    Guest

    I tried adding the code snippet listed in another support article, but it doesn’t seem to be working. I have The Event Calendar plugin and the WooCommerce plugin and the Sidebar1 displays on both of these. Is there another filter I need to add? Or is there a different approach I need to take for these?

    #28689
    Joseph W
    Keymaster

    Hi Rod,

    Sorry to hear that code snippet didn’t hide the sidebar as expected on the Events Calendar and WooCommerce pages, we will do our best to help you get this design problem figured out!

    Did you use the code snippet found in this support center article?

    Could you also send us a link to a couple of the pages that are still showing the sidebar?

    Having that will allow us to take a look at the markup for those pages and determine why the sidebar exclusion rules aren’t being respected there.

    #28713
    Rod
    Guest

    Thanks for the reply Joseph. After about 3 hours it seems to have resolved itself and working correctly now. I don’t know why there was such a long delay. But it is working now. Thank you.

    #28717
    Joseph W
    Keymaster

    That’s great news Rod, I am glad to hear that the sidebars are hidden on the pages now!

    One potential explanation for the delay is browser caching. If you run into a similar issue in the future you can try clearing your browsing cache and purging any website caching plugins you have to see if that helps you see your modifications immediately.

    Please let us know if you have any other questions for us!

Viewing 4 posts - 1 through 4 (of 4 total)
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