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  • #160088 Reply
    Ferdinand
    Guest

    Hi Support-Team,

    would it be possible to reset my license?
    We’ve had several subdomain changes during our site relaunch this year (dev, test, etc.), and at times there were multiple clones running simultaneously. I believe this may have interfered with the license validation.

    Just an idea: many plugins ignore domains like dev, test, staging, or 127.0.0.1 in license checks and keep premium features active. Something like that would really help in my case 😄

    Greetings from Germany,
    Ferdinand

    #160126 Reply

    Hello Ferdinand,

    Thank you for reaching out, and I am happy to help!

    I’ve reset the active URL
    Remove the license key from W3 Total Cache – Performance>General settings, Licensing sub-box, license field, and save all settings. Re-enter the license and save all settings.

    W3 Total Cache Pro should be active after these steps!

    You can add define(‘W3TC_PRO_DEV_MODE’, true); to your wp-config.php file on your non-production environments and re-save the license there.

    I hope this helps!

    Thanks!

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