Viewing 6 posts - 1 through 6 (of 6 total)
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  • #31683
    Peter Bebb
    Guest

    How can I restore a total upkeep backup to a subdomain of the domain it was backed up from? I can’t find an article on this.

    #31698
    Joseph W
    Keymaster

    Hi Peter,

    You can restore a backup of your main website in a subdomain by following the steps outlined in our WordPress Site Migration guide, the only difference will be where you make the new WordPress installation. Instead of creating a new WordPress installation on a different hosting account you will need to install WordPress in the subdomain location with your current hosting provider.

    I hope that this helps you get your backup restored in your subdomain and please let us know if you have any other questions for us!

    #31718
    Peter Bebb
    Guest

    I followed the steps in the document https://www.boldgrid.com/support/total-upkeep/migrate-wordpress/ until trying to paste the Download Link into the
    Download URL Address for the destination website https://development.perendie.com/ which produced the error “Could not reach the URL address. HTTP error: 500 (error)”. Would you please tell me how to get round this error?

    #31720
    Joseph W
    Keymaster

    Hi Peter,

    If there are some problems with the Download Link availability then another option you can try is to use the File Upload option.

    On the website you are making a copy of, find the backup you want to install on the subdomain in your Backup Archives and click the View Details button next to it. You should then see the Download to Local Machine button, click that to start downloading the backup file to your computer.

    Login to the dashboard of your subdomain website once the download has finished and go to the Total Upkeep backup archives. Select the Upload option and use the File browser tool to locate the backup you downloaded previously and get it uploaded in the new location.

    After that you should be able to follow the restoration steps provided in the guide and get that backup restored on your subdomain. Please let us know if you have any other questions for us!

    #31723
    Peter Bebb
    Guest

    TU told me that “The file you selected is too large.” Are there any ways to make the Restore function work? TU is useless without this facility.

    #31747
    Joseph W
    Keymaster

    Hi Peter,

    If your backup file is too large to upload through the WordPress dashboard then there are a couple options available to you.

    The first is to increase the uploads limits set for your website in the server configuration and your hosting provider should be able to help you get those limits increased.

    The other option is to use FTP to transfer the backup file from your local machine to the BoldGrid Backup directory configured on your web server. Each website has a unique ID associated with it and this ID needs to be present in the name of the backup archive file in order to show up in the Backup Archives list for your website. On the Upload Backup page you should see a question mark icon next to the text Have a large file to upload or want to use FTP?, clicking that icon will show your website’s ID as well as the location where your should upload the backup on your web server.

    Please let us know if you have any other questions about getting your backup uploaded!

Viewing 6 posts - 1 through 6 (of 6 total)
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