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  • #24116

    everytime i try to test the search function on mobile it crashes the entire site and displays the message below. how can i fix this?

     

    Fatal error: Uncaught Error: Class ‘Boldgrid_Staging_Customizer’ not found in /home/tablet32/public_html/wp-content/plugins/boldgrid-staging/includes/class-boldgrid-staging-base.php:269 Stack trace: #0 /home/tablet32/public_html/wp-content/plugins/boldgrid-staging/includes/class-boldgrid-staging-search.php(43): Boldgrid_Staging_Base->user_should_see_staging() #1 /home/tablet32/public_html/wp-includes/class-wp-hook.php(298): Boldgrid_Staging_Search->filter(Object(WP_Query)) #2 /home/tablet32/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array) #3 /home/tablet32/public_html/wp-includes/plugin.php(515): WP_Hook->do_action(Array) #4 /home/tablet32/public_html/wp-includes/class-wp-query.php(1683): do_action_ref_array(‘pre_get_posts’, Array) #5 /home/tablet32/public_html/wp-includes/class-wp-query.php(3248): WP_Query->get_posts() #6 /home/tablet32/public_html/wp-includes/class-wp.php(617): WP_Query->query(Array) #7 /home/tablet32/public_html/wp-includes/class-wp.php(735): WP->query_posts() #8 /hom in /home/tablet32/public_html/wp-content/plugins/boldgrid-staging/includes/class-boldgrid-staging-base.php on line 269

    #24117
    Arnel C
    Member

    Hello Aaron,

    Sorry for the problem with the Search widget.  I checked this on a test site with my iPhone and I could not duplicate your error.  Have you updated everything to the latest version and can you tell us how you are testing it?  I’m logging into the test site, switching to the staging site, then testing the search function – on my iPhone 6.  Please tell us how you’re generating the error after checking your versions.  The latest version of BoldGrid should be 1.4.0.1.

    Please provide us a little more information and we can look into the issue in more depth.

     

    Regards,

    Arnel C.

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