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Hello!
I set up staging site with Total Upkeep, works ok.
I also made backup on main site and uploaded second from staging site. First one was before all plugins update, second after updating. Second backup restores main site perfect. But when I tried to restore first backup the site crashed with white screen. WP admin not works too.
I think it’s my fault, trying to restore with not updated plugins.
How to restore main site now?
Thanks!Hi Alex! Thanks for reaching out with your Total Upkeep questions!
It sounds like your main site crashed due to plugin version conflicts when restoring from the older backup. Here’s a step-by-step process to recover your site:
1. Access Your Server Files
Since your site and admin area are inaccessible:
- Use FTP or your hosting control panel file manager to access your WordPress files.
2. Disable Plugins Manually
The crash is likely due to plugin incompatibilities. To disable them:
- Navigate to
/wp-content/and rename thepluginsfolder to something likeplugins_old.
This will disable all plugins and may allow you to access the WordPress admin dashboard.
3. Restore the Backup Again
Once plugins are disabled:
- Rename
plugins_oldback toplugins. - Use Total Upkeep to restore your desired backup again (preferably the updated one).
4. Update Plugins and Re-enable Them
After restoring the backup:
- Login to your WordPress Admin.
- Go to Plugins.
- Reactivate plugins one by one and update them if needed.
5. Restore Database Manually (If Necessary)
If the site is still not functioning:
- Use phpMyAdmin or your hosting’s database management tool to manually restore the database from a backup.
Prevent Future Issues
For smoother backups and restores:
- Always update plugins before taking backups.
- Use staging to test backups before applying them on the live site.
Let me know if you encounter further issues!
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