The website URL you included didn’t bring up a website, but I did find one that ended in .org instead of .com, but on that address the new. subdomain didn’t resolve for me. So I wasn’t able to take a look to see for sure.
We have seen instances in the past where another plugin or theme interfered with the CSS for the slider buttons, so that would be my first guess.
Can you double-check the website address and let us know so we can take a closer look for you?
I discovered your ticket in the Premium Support queue, and if that’s the same site we’re working on for this issue I got a closer look at your slider.
I do see both the slider dots as well as the autoplaying on your slider. Keep in mind that if a visitor hovers their cursor over the slider, it doesn’t auto-slide to avoid creating a situation where your user attempts to click on something, and it moves out of the way.
If that’s not what you’re seeing, can you let us know which browser and device you’re using so we can take a closer look?
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