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  • #36222 Reply
    la
    Guest

    Hi there

    I had social icons set up appearing in my headers (primary and sticky – I’m using the sample layout 1 header).
    Following the Ciro update, they no longer appear, despite all the appropriate boxes menu boxes appearing ticked.
    Not sure where to go from here.
    Cheers
    la

    #36228 Reply

    Hello,

    Thanks for reaching out, and thanks for using the Crio WordPress theme for business. Sorry to hear your social icons disappeared on update, our developers are looking into why this may have happened. When I view your site, I do see social media icons on the main header but not the sticky header.

    Let’s try resetting the Sticky Header layout, that should fix the problem. First open the Customizer and navigate to Header > Sticky Header Layout > Select Layout and select the design you’d like. I think the one you want is this one:

    Crio Sticky Header Layout Option

    Then publish and close the Customizer. If you still are not seeing the social media menu as expected please let us know.

    We apologize for the inconvenience.
    Thanks,
    Nicole

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Reply To: Social Icons disappear after Crio Update
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