Viewing 2 posts - 1 through 2 (of 2 total)
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  • #58023
    Cindy
    Guest

    [2022-09-16 16:57:37 UTC] PHP Version: 8.0.2
    [2022-09-16 16:57:37 UTC] WordPress Version: 6.0.2
    [2022-09-16 16:57:37 UTC] Total Upkeep version: 1.15.2
    [2022-09-16 16:57:37 UTC] getpgid support: Available
    [2022-09-16 16:57:37 UTC] Backup process initialized.
    [2022-09-16 16:57:37 UTC] Backup process initialized.
    [2022-09-16 16:57:37 UTC] Process id: 502219
    [2022-09-16 16:57:37 UTC] ——————————————————————————–
    [2022-09-16 16:57:37 UTC] Starting dump of database…
    [2022-09-16 16:57:37 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 23512768 (22.42 MB) / 25422168 (24 MB)
    [2022-09-16 16:57:37 UTC] Database info: Array
    (
    [wp_mspvti_actionscheduler_actions] => 30
    [wp_mspvti_actionscheduler_claims] => 0
    [wp_mspvti_actionscheduler_groups] => 3
    [wp_mspvti_actionscheduler_logs] => 76
    [wp_mspvti_aioseo_cache] => 11
    [wp_mspvti_aioseo_notifications] => 4
    [wp_mspvti_aioseo_posts] => 18
    [wp_mspvti_commentmeta] => 0
    [wp_mspvti_comments] => 0
    [wp_mspvti_links] => 0
    [wp_mspvti_options] => 299
    [wp_mspvti_postmeta] => 598
    [wp_mspvti_posts] => 167
    [wp_mspvti_snippets] => 5
    [wp_mspvti_term_relationships] => 26
    [wp_mspvti_term_taxonomy] => 35
    [wp_mspvti_termmeta] => 0
    [wp_mspvti_terms] => 35
    [wp_mspvti_usermeta] => 37
    [wp_mspvti_users] => 1
    [wp_mspvti_wpforms_tasks_meta] => 4
    )

    [2022-09-16 16:57:37 UTC] Dump of database complete! $status = 1
    [2022-09-16 16:57:37 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 23504392 (22.42 MB) / 26745264 (26 MB)
    [2022-09-16 16:57:37 UTC] ——————————————————————————–
    [2022-09-16 16:57:50 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:57:54 UTC] Database dump file added to file list: /home/dh_2z22eq/boldgrid_backup/thegardenterra_com.20220916-165737.sql / 3720848 (3.55 MB)
    [2022-09-16 16:57:54 UTC] Starting archiving of files. Chosen compressor: php_zip
    [2022-09-16 16:57:54 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 37486024 (35.75 MB) / 39072464 (37 MB)
    [2022-09-16 16:57:56 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:58:00 UTC] Total files / size archived: 20249 / 583453003 (556.42 MB)
    [2022-09-16 16:58:01 UTC] Starting to close the zip file.
    [2022-09-16 16:58:01 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 38004328 (36.24 MB) / 39072464 (37 MB)
    [2022-09-16 16:58:04 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:58:06 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:58:10 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:58:15 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:58:20 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:58:25 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:58:30 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:58:35 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:58:40 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:58:45 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:58:54 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:58:55 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:59:00 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:59:05 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:59:10 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:59:15 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:59:20 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:59:25 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:59:30 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:59:35 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:59:44 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:59:45 UTC] Backup process running: Yes (pgid = 142648)
    [2022-09-16 16:59:50 UTC] Backup process running: No
    [2022-09-16 16:59:56 UTC] Backup process running: No
    [2022-09-16 17:03:51 UTC] Backup process running: No
    [2022-09-16 17:03:57 UTC] Backup process running: No

    #58462
    Brandon C
    Keymaster

    Hi Cindy,

    Thanks for reaching out with your Total Upkeep questions. I’m sorry to hear you’re having some issues completing your backup. Does the backup give you an error right away or does it time out for while?

    It could possibly be an AJAX Error, a type of JavaScript error. It’s possible that might be caused by a security plugin preventing Total Upkeep’s admin-ajax requests from going through. If you’re using a security plugin, try temporarily deactivating it, run another backup, and see if it’s able to complete.

    If that works, let us know which plugin you deactivated so we can try to recreate the error on our end and get it fixed.

    If that still doesn’t work, we might be able to get some more information from your browser’s error console. Check out this video where Total Upkeep’s lead developer Brad shows you how to troubleshoot an AJAX error.

    I hope this helps!

Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘Total Upkeep Backup Failure’ is closed to new replies.