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  • #45544
    Hayley l Domin
    Guest

    archive-1638024046.log 4 KB Nov 29, 2021 03:17 pm
    orphaned-files.log 6 KB Nov 29, 2021 03:17 pm
    archive-1638199043.log 4 KB Nov 29, 2021 03:20 pm
    archive-1638199214.log 3 KB Nov 29, 2021 03:23 pm
    retention-local.log 8 KB Nov 29, 2021 03:29 pm
    archive-1638199785.log 3 KB Nov 29, 2021 03:32 pm
    google-drive-connect.log 405 B Nov 29, 2021 03:33 pm

    my back up is not working

    #45553
    Brandon C
    Keymaster

    Hi Hayley,

    Thanks for reaching out and thanks for using Total Upkeep WordPress Backup Plugin.

    I’m sorry to hear you’re having trouble with backups. Are you trying to create a backup or are you restoring one? Total Upkeep makes a log every time you create a backup, so if you the backup is failing that’s going to be the where we want to check first.

    Navigate to Total Upkeep<<Tools<<Logs and find your most recent log, it’ll have a name like archive-xxxxxxx.log. If you can copy/paste your log results in your reply we’ll be able to give you some more information on what might be wrong.

    We look forward to hearing from you!

    #45563
    Hayley l Domin
    Guest

    archive-1638202903.log this is the most recent but i’ve been trying all morning

    #45573
    Brandon C
    Keymaster

    Thanks Hayley, I’m sorry can you actually click into the log and copy/paste all of the contents you see there into this thread?

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Total Upkeep Backups are not Completing’ is closed to new replies.