We’re so sorry to hear you’re experiencing these issues with with your Total Upkeep plugin but we are happy to help you out.
Did Total Upkeep bring your website down after attempting a backup or did this happen right after installing and activating the plugin itself?
Also is there an error message associated your issue? If so please copy and paste that error message into the forum here so that we can inspect it and give you our best solutions on how to quickly resolve this matter.
We look forward to hearing back from you.
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