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  • #47197
    Lance Kwasny
    Guest

    I tried to turn off saving out backups to Google Drive, being I could not get authorization to work.

    But now we have some kind of cron job still running that is trying to backup really old dated ZIP files and erroring out.

    I tried to disable and re-enable the plug-ins hoping that would fix it, but errors keep happening and getting error emails sent.

    We are hosted on DreamHost and they can’t help and asked me to contact you.

    Log below form log folder

    >
    > ——————————————————— [2022-01-27
    > 18:21:25 UTC] Filename:
    > boldgrid-backup-hsp-ht.org-b6b6b9ae-20210214-090143.zip [2022-01-27
    > 18:21:31 UTC] Last error: Array ( [type] => 2 [message] =>
    > filesize(): stat failed for
    > /home/dh_i9wywe/boldgrid_backup/boldgrid-backup-hsp-ht.org-b6b6b9ae-20210214-090143.zip
    > [file] =>
    > /home/dh_i9wywe/hsp-ht.org/wp-admin/includes/class-wp-filesystem-direct.php
    > [line] => 490 ) [2022-01-27 18:21:31 UTC]
    > /home/dh_i9wywe/boldgrid_backup/boldgrid-backup-hsp-ht.org-b6b6b9ae-20210214-090143.zip
    > / () [2022-01-27 18:21:31 UTC] Archive does not exist: $1$s
    > [2022-01-27 18:32:24 UTC]
    > ——————————————————————————–
    > [2022-01-27 18:32:24 UTC] Filename:
    > boldgrid-backup-hsp-ht.org-b6b6b9ae-20210215-091304.zip [2022-01-27
    > 18:32:25 UTC] Last error: Array ( [type] => 2 [message] =>
    > filesize(): stat failed for
    > /home/dh_i9wywe/boldgrid_backup/boldgrid-backup-hsp-ht.org-b6b6b9ae-20210215-091304.zip
    > [file] =>
    > /home/dh_i9wywe/hsp-ht.org/wp-admin/includes/class-wp-filesystem-direct.php
    > [line] => 490 ) [2022-01-27 18:32:25 UTC]
    > /home/dh_i9wywe/boldgrid_backup/boldgrid-backup-hsp-ht.org-b6b6b9ae-20210215-091304.zip
    > / () [2022-01-27 18:32:25 UTC] Archive does not exist: $1$s
    > [2022-01-27 18:41:24 UTC]
    > ——————————————————————————–
    > [2022-01-27 18:41:24 UTC] Filename:
    > boldgrid-backup-hsp-ht.org-b6b6b9ae-20210216-091437.zip [2022-01-27
    > 18:41:25 UTC] Last error: Array ( [type] => 2 [message] =>
    > filesize(): stat failed for
    > /home/dh_i9wywe/boldgrid_backup/boldgrid-backup-hsp-ht.org-b6b6b9ae-20210216-091437.zip
    > [file] =>
    > /home/dh_i9wywe/hsp-ht.org/wp-admin/includes/class-wp-filesystem-direct.php
    > [line] => 490 ) [2022-01-27 18:41:25 UTC]
    > /home/dh_i9wywe/boldgrid_backup/boldgrid-backup-hsp-ht.org-b6b6b9ae-20210216-091437.zip
    > / () [2022-01-27 18:41:25 UTC] Archive does not exist: $1$s

    #47211
    Brandon C
    Keymaster

    Hi Lance,

    Thanks for reaching out and thanks for using Total Upkeep Backups and Migrations plugin for WordPress!

    Could you run the Preflight Check and send us the list of cron jobs under the Cron section there.

    There could be an errant scheduled event under either Cron jobs or WP Cron jobs that wasn’t removed. If it’s a regular cron then it will likely need to be removed from your web server configuration directly, but if its under “WP Cron” then you could use the WP Crontrol plugin to target it specifically and remove it.

    I hope this helps. We look forward to receiving your Preflight Check!

    #47212
    Lance Kwasny
    Guest

    Here is the pre-flight info

    Cron jobs:
    Method used to read cron: Crontab output to file.
    WP Cron enabled? Yes
    WP Cron jobs:
    boldgrid_backup_wp_cron_run_jobs (every-5-minutes starting 2022.01.28 07:06:14 pm UTC)

    boldgrid_backup_wp_cron_backup (weekly starting 2022.01.29 10:00:00 am UTC)

    boldgrid_backup_wp_cron_backup (weekly starting 2022.01.30 10:00:00 am UTC)

    boldgrid_backup_wp_cron_backup (weekly starting 2022.01.31 10:00:00 am UTC)

    boldgrid_backup_wp_cron_backup (weekly starting 2022.02.01 10:00:00 am UTC)

    boldgrid_backup_wp_cron_backup (weekly starting 2022.02.02 10:00:00 am UTC)

    boldgrid_backup_wp_cron_backup (weekly starting 2022.02.03 10:00:00 am UTC)

    boldgrid_backup_wp_cron_backup (weekly starting 2022.02.04 10:00:00 am UTC)

    #47248
    Brandon C
    Keymaster

    Thanks Lance,

    Something’s definitely off here. It looks like those are all simple weekly crons. It could possibly have something to do with information getting crossed during the failed Google Drive authentication.

    If you don’t mind I’m going to have you reach out to our premium support with this issue. You can tag this thread so you don’t have to explain as much. Be sure to include a link to your website in your support request.

    I hope this helps get this issue resolved in a timely manor.

Viewing 4 posts - 1 through 4 (of 4 total)
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