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  • #48475
    Akshay Bhardwaj
    Guest

    Hi there,

    I had the Total Upkeep Premium plugin which I got with the inmotion hosting plan that I bought. But whenever I try to enable the Total Upkeep Premium plugin my website crashes and there is very high CPU usage.

    Please have this issue resolved.

    Thanks,
    Akshay Bhardwaj

    #48571
    Brandon C
    Keymaster

    Hi Akshay,

    Thank you for reaching out. I’m sorry to hear you’re having issue with your Total Upkeep premium plugin but we are happy to help out. Total Upkeep makes a log every time you create a backup, and that’s going to be the place we want to check first.

    Navigate to Total Upkeep > Tools > Logs and look for your most recent log with a name like archive-XXXXXXXX.log. If you can copy that and paste it here, we’ll be able to get some more information about what went wrong.

    We look forward to hearing from you Akshay!

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