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  • #33406
    Cheryl Sutton

    I am following the instructions on how to use Total Upkeep to transfer a site from CloudWP over to my newly purchased domain but I’m getting “Could not reach the URL address. HTTP error: 504 (Gateway Time-out)”. I have turned off my firewall but that made no difference. Here is the log file:

    [redacted for length]

    [content-disposition] => attachment; filename=”boldgrid-backup-demo2.cloudwp.dev_trial-[redacted]-20210201-151916.zip”
    [access-control-allow-origin] => *
    [content-length] => 337759437

    [2021-02-01 15:30:08 UTC] Log restored from zip: Success
    [2021-02-01 15:31:24 UTC] Archive downloaded successfully.
    [2021-02-01 15:31:24 UTC] Headers: Requests_Utility_CaseInsensitiveDictionary Object
    [redacted for length]

    Jesse Owens

    Hi Cheryl-

    Thanks for reaching out- I deleted some of the log you posted for length and for your privacy.

    There were some errors in this log, but it does look like the archive was successfully transferred over to your hosting account.

    To verify, did you get the 504 error when you were transferring the backup, or while you were restoring the backup?

Viewing 2 posts - 1 through 2 (of 2 total)
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